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Legal
Data deletion
Last updated November 2026
You can ask us to delete the data SetMaxx stores at any time. There are two ways to do it.
Option 1 — Disconnect in the app
Account owners and managers can open Connections in SetMaxx and click Disconnect next to the Instagram account. This revokes our access and deletes the stored Instagram data for that account: messages, metadata, derived metrics and AI-generated classifications.
Option 2 — Email us
Email admin@setterschool.co.uk with the subject "SetMaxx data deletion" and include the Instagram username (and, if you have one, the email of your SetMaxx account). If you messaged a business that uses SetMaxx, include your Instagram username and the business's account.
Removing access from Instagram
You can also remove SetMaxx from your Instagram settings under apps and websites. This stops new data from being collected.
Timing
Deletion completes within 30 days of your request. We'll confirm by email once it's done.
Operated by Setter School Limited · admin@setterschool.co.uk